{"id":5094,"date":"2018-11-21T10:15:54","date_gmt":"2018-11-21T09:15:54","guid":{"rendered":"https:\/\/www.gopay.com\/blog\/?p=5094"},"modified":"2023-08-30T13:19:26","modified_gmt":"2023-08-30T11:19:26","slug":"6-nejcastejsich-chyb-pri-integraci-platebni-brany-delate-je-taky","status":"publish","type":"post","link":"https:\/\/www.gopay.com\/blog\/6-nejcastejsich-chyb-pri-integraci-platebni-brany-delate-je-taky\/","title":{"rendered":"6 nej\u010dast\u011bj\u0161\u00edch chyb p\u0159i integraci platebn\u00ed br\u00e1ny. D\u011bl\u00e1te je taky?"},"content":{"rendered":"

Integrace platebn\u00ed br\u00e1ny je jedn\u00edm z nejd\u016fle\u017eit\u011bj\u0161\u00edch krok\u016f, kter\u00fd p\u0159ed spu\u0161t\u011bn\u00edm br\u00e1ny nen\u00ed radno podcenit.<\/p>\n

Spr\u00e1vn\u011b vylad\u011bn\u00e1 integrace v\u00e1m zajist\u00ed nejen hladk\u00fd pr\u016fb\u011bh objedn\u00e1vek<\/strong>, ale hlavn\u011b v\u00e1m u\u0161et\u0159\u00ed \u010das se spr\u00e1vou platebn\u00ed br\u00e1ny.<\/p>\n

<\/p>\n

Bohu\u017eel se dnes a denn\u011b setk\u00e1v\u00e1me s chybami, kter\u00e9 v\u00e1s o objedn\u00e1vky zbyte\u010dn\u011b p\u0159ipravuj\u00ed. Nen\u00ed toti\u017e nic hor\u0161\u00edho, ne\u017e kdy\u017e nespr\u00e1vn\u011b proveden\u00e1 integrace platebn\u00ed br\u00e1ny a cel\u00e9ho procesu platby odvede va\u0161e z\u00e1kazn\u00edky nen\u00e1vratn\u011b pry\u010d.<\/p>\n

Na co si p\u0159i integraci d\u00e1vat pozor a jak nej\u010dast\u011bj\u0161\u00edm chyb\u00e1m p\u0159edch\u00e1zet?<\/p>\n\n

\u0158\u00e1dn\u011b testujte<\/h2>\n

Testov\u00e1n\u00ed je ned\u00edlnou sou\u010d\u00e1st\u00ed procesu integrace platebn\u00ed br\u00e1ny. To, \u017ee na tuto \u010d\u00e1st klademe mo\u017en\u00e1 a\u017e velk\u00fd d\u016fraz, m\u00e1 sv\u00e9 opodstatn\u011bn\u00ed.<\/p>\n

Pro \u00fa\u010dely testov\u00e1n\u00ed je z\u0159\u00edzeno testovac\u00ed prost\u0159ed\u00ed<\/strong> (sandbox), kter\u00e9 nab\u00edz\u00ed \u0161irok\u00e9 mo\u017enosti testov\u00e1n\u00ed – nach\u00e1z\u00ed se zde dokonce v\u00edce funkcionalit, ne\u017e v provozn\u00edm<\/strong> (tedy ostr\u00e9m) prost\u0159ed\u00ed. To v\u00e1m d\u00e1v\u00e1 mo\u017enost si sv\u016fj e-shop vyladit u\u017e v beta verzi, ne\u017e jej spust\u00edte naostro.<\/p>\n

Vyu\u017eijte proto tuto mo\u017enost a celou integraci perfektn\u011b odla\u010fte ji\u017e ve f\u00e1zi v\u00fdvoje e-shopu.<\/p>\n

P\u0159ed\u00e1vejte n\u00e1m v\u0161echny d\u016fle\u017eit\u00e9 informace<\/h2>\n

Pou\u017e\u00edv\u00e1te pro sv\u016fj e-shop u\u017e p\u0159edp\u0159ipraven\u00e9 (tzv. krabicov\u00e9) \u0159e\u0161en\u00ed? Sd\u011blte n\u00e1m pros\u00edm tuto informaci u\u017e na za\u010d\u00e1tku spolupr\u00e1ce, abychom v\u011bd\u011bli, \u017ee integraci m\u00e1te vy\u0159e\u0161enou p\u0159es konkr\u00e9tn\u00edho dodavatele e-shopov\u00e9ho \u0159e\u0161en\u00ed<\/strong>. U\u0161et\u0159\u00edte si tak spoustu cenn\u00e9ho \u010dasu p\u0159i komunikaci s n\u00e1mi.<\/p>\n

\"certifikovan\u00fd<\/p>\n

Na\u0161i certifikovan\u00ed dodavatel\u00e9 e-shopov\u00e9ho \u0159e\u0161en\u00ed spl\u0148uj\u00ed v\u0161echna n\u00e1mi doporu\u010den\u00e1 best practices – m\u016f\u017eete si tak b\u00fdt jisti, \u017ee integrace bude otestov\u00e1na a odlad\u011bna za v\u00e1s. Seznam dodavatel\u016f, se kter\u00fdmi spolupracujeme, najdete tady<\/a>.<\/p>\n

Pou\u017e\u00edvejte spr\u00e1vn\u00e9 \u00fadaje platebn\u00ed br\u00e1ny<\/h2>\n

Na za\u010d\u00e1tku spolupr\u00e1ce v\u00e1m v\u017edy poskytneme pot\u0159ebn\u00e9 testovac\u00ed \u00fadaje<\/strong> pro testov\u00e1n\u00ed. Pot\u00e9, co \u00fasp\u011b\u0161n\u011b testov\u00e1n\u00ed provedete, po\u0161leme v\u00e1m provozn\u00ed \u00fadaje pro re\u00e1ln\u00e9 prost\u0159ed\u00ed platebn\u00ed br\u00e1ny.<\/p>\n

\"testovac\u00ed<\/p>\n

Testovac\u00ed integra\u010dn\u00ed soupis obsahuje pr\u016fvodce testov\u00e1n\u00edm v\u010detn\u011b testovac\u00edch \u00fadaj\u016f<\/em><\/p>\n

Nezapome\u0148te, \u017ee testovac\u00ed<\/strong> a provozn\u00ed<\/strong> \u00fadaje se v\u017edy li\u0161\u00ed!<\/strong><\/p>\n

\"provozn\u00ed<\/p>\n

Uk\u00e1zka provozn\u00edch \u00fadaj\u016f<\/em><\/p>\n

Nespr\u00e1vn\u011b pou\u017eit\u00e9, \u010di \u0161patn\u011b opsan\u00e9 \u00fadaje (roli hraje i jedin\u00fd chybn\u00fd znak), zp\u016fsob\u00ed kompletn\u00ed nefunk\u010dnost platebn\u00ed br\u00e1ny<\/strong> ve va\u0161em e-shopu.<\/p>\n

Odli\u0161ujte tedy pe\u010dliv\u011b mezi \u00fadaji platebn\u00ed br\u00e1ny, kter\u00e9 jsou hlavn\u00edm kl\u00ed\u010dem k funk\u010dnosti.<\/p>\n

Dbejte na spr\u00e1vn\u00e1 URL adres na\u0161eho API<\/h2>\n

Stejn\u011b jako s testovac\u00edmi a provozn\u00edmi \u00fadaji, je nutn\u00e9 odli\u0161ovat mezi testovac\u00edmi<\/strong> a provozn\u00edmi<\/strong> URL API<\/strong> platebn\u00ed br\u00e1ny, na kter\u00e9 jsou requesty pos\u00edl\u00e1ny.<\/p>\n

Testovac\u00ed \u00fadaje je tak mo\u017en\u00e9 pou\u017e\u00edt pouze ve spojen\u00ed s testovac\u00ed URL platebn\u00ed br\u00e1ny GoPay. Obdobn\u011b je to s provozn\u00edmi \u00fadaji – jejich funk\u010dnost je zaru\u010dena pouze ve spojen\u00ed s provozn\u00ed URL API platebn\u00ed br\u00e1ny.<\/p>\n

\"API<\/p>\n

Typick\u00e1 vr\u00e1cen\u00e1 chybov\u00e1 hl\u00e1\u0161ka<\/strong> p\u0159i nespr\u00e1vn\u00e9m pou\u017eit\u00ed \u00fadaj\u016f je:<\/p>\n

[{„scope“:“G“,“error_code“:202,“error_name“:“AUTH_WRONG_CREDENTIALS“,“message“:“Wrong credentials. Try sign in again.“}]<\/span><\/i><\/p>\n

Dbejte tedy pe\u010dliv\u011b na zadan\u00e9 \u00fadaje platebn\u00ed br\u00e1ny<\/strong> a stejn\u011b tak na URL<\/strong>, kam request odes\u00edl\u00e1te.<\/p>\n

Vyznat se v pot\u0159ebn\u00fdch parametrech v\u00e1m pom\u016f\u017ee na\u0161e dokumentace<\/a>.<\/p>\n

Hl\u00eddejte si aktu\u00e1lnost SSL certifik\u00e1tu<\/h2>\n

Aby byly platby co nejv\u00edce bezpe\u010dn\u00e9, pou\u017e\u00edv\u00e1 na\u0161e platebn\u00ed br\u00e1na pro komunikaci v\u017edy HTTPS protokol<\/strong>. Ten je provozov\u00e1n d\u00edky SSL certifik\u00e1t\u016fm<\/strong>, kter\u00e9 jsou vyd\u00e1ny d\u016fv\u011bryhodn\u00fdmi certifika\u010dn\u00edmi autoritami a spl\u0148uj\u00ed ty nejp\u0159\u00edsn\u011bj\u0161\u00ed bezpe\u010dnostn\u00ed krit\u00e9ria.<\/p>\n

Ka\u017ed\u00fd certifik\u00e1t je v\u0161ak vyd\u00e1n pouze na dobu ur\u010ditou a po skon\u010den\u00ed jeho platnosti je nutn\u00e9 jej obnovit.<\/p>\n

\"SSL<\/p>\n

Pokud v\u00e1\u0161 e-shop (pota\u017emo webserver, webhosting) nebude akceptovat n\u00e1\u0161 SSL certifik\u00e1t, nebude mo\u017en\u00e9 se s API platebn\u00ed br\u00e1ny spojit, a z\u00e1kazn\u00edk kv\u016fli tomu nebude moci dokon\u010dit platbu za svou objedn\u00e1vku<\/strong>.<\/p>\n

Obecn\u011b doporu\u010dujeme ze strany va\u0161\u00ed implementace akceptovat celou certifika\u010dn\u00ed autoritu<\/strong>, kter\u00e1 dan\u00fd SSL certifik\u00e1t vydala, ne\u017e se up\u00ednat na koncov\u00fd certifik\u00e1t dan\u00e9 URL, kter\u00fd m\u00e1 platnost v\u00fdrazn\u011b ni\u017e\u0161\u00ed (typicky v \u0159\u00e1du 1 roku). P\u0159edejdete t\u00edm tak komplikac\u00edm spojen\u00fdch s pravidelnou obm\u011bnou na\u0161ich SSL certifik\u00e1t\u016f.<\/p>\n

Nepodce\u0148te proto spr\u00e1vu SSL certifik\u00e1t\u016f na va\u0161em \u0159e\u0161en\u00ed.<\/p>\n

Vyhn\u011bte se \u0161patn\u00fdm stav\u016fm plateb<\/h2>\n

Nejeden obchodn\u00edk ji\u017e \u0159e\u0161il probl\u00e9m, kdy z\u00e1kazn\u00edk tvrd\u00ed, \u017ee platbu dokon\u010dil, ale e-shop \u0159\u00edk\u00e1 \u201cNEZAPLACENO<\/strong>\u201d. Opa\u010dn\u00fdm extr\u00e9mem je pak objedn\u00e1vka ozna\u010dena jako \u201cZAPLACENA<\/strong>\u201d a to bez proveden\u00ed platby z\u00e1kazn\u00edkem. Ano, i tyto situace se bohu\u017eel vyskytuj\u00ed a je nep\u0159\u00edjemn\u00e9 je \u0159e\u0161it.<\/p>\n

Automatizovan\u00e9 propisov\u00e1n\u00ed stav\u016f plateb<\/strong> do datab\u00e1ze e-shopu prob\u00edh\u00e1 na z\u00e1klad\u011b n\u00e1mi zas\u00edlan\u00fdch HTTP notifikac\u00ed<\/a> o zm\u011bn\u00e1ch stav\u016f plateb. To zaji\u0161\u0165uje, \u017ee se stavy platby aktualizuj\u00ed bez nutn\u00e9ho manu\u00e1ln\u00edho z\u00e1sahu. Vy tak vid\u00edte, kterou objedn\u00e1vku ji\u017e m\u016f\u017eete expedovat<\/strong> a kterou je\u0161t\u011b nikoliv.<\/p>\n

Probl\u00e9my se stavem platby je tak vhodn\u00e9 ov\u011b\u0159it n\u011bkolika zp\u016fsoby<\/strong>. Pokud z\u00e1kazn\u00edk tvrd\u00ed, \u017ee platbu provedl, je vhodn\u00e9 si vy\u017e\u00e1dat potvrzen\u00ed o zaplacen\u00ed p\u0159\u00edmo od jeho banky<\/strong>. Toto je mo\u017en\u00e9 prov\u00e9st na kliknut\u00ed v internet bankingu, p\u0159\u00edpadn\u011b posta\u010d\u00ed screenshot str\u017een\u00e9 transakce.<\/p>\n

D\u00e1le je mo\u017en\u00e9 stavy plateb kontrolovat v rozhran\u00ed va\u0161eho GoPay obchodn\u00edho \u00fa\u010dtu<\/strong>. Stane se, \u017ee z\u00e1kazn\u00edk vytvo\u0159\u00ed v\u00edce plateb ke shodn\u00e9mu ID objedn\u00e1vky. E-shop si s takovou situac\u00ed nemus\u00ed poradit. V GoPay obchodn\u00edm \u00fa\u010dtu v\u0161ak m\u00e1te k dispozici v\u0161echny platby a stejn\u011b tak jejich aktu\u00e1ln\u00ed stavy.<\/p>\n

<\/p>\n

Z\u00e1v\u011br<\/h2>\n

V \u010dl\u00e1nku jsme vypsali ty nej\u010dast\u011bj\u0161\u00ed chyby, se kter\u00fdmi se denn\u011b setk\u00e1v\u00e1me. Chyb\u00e1m v integraci d\u00e1le m\u016f\u017eete p\u0159edch\u00e1zet tak\u00e9 t\u00edm, \u017ee si pozorn\u011b projdete dokumentaci k na\u0161emu API<\/strong> a budete db\u00e1t na spr\u00e1vn\u00fd z\u00e1pis v\u0161ech povinn\u00fdch parametr\u016f<\/strong> a item\u016f<\/strong>.<\/p>\n

Abyste m\u011bli co nejvy\u0161\u0161\u00ed po\u010det objedn\u00e1vek<\/strong>, je t\u0159eba krom\u011b spr\u00e1vn\u00e9 integrace platebn\u00ed br\u00e1ny vyladit i proces ko\u0161\u00edku<\/strong>. Co se t\u00fd\u010de u\u017eivatelsk\u00e9 p\u0159\u00edv\u011btivosti ko\u0161\u00edku, dob\u0159e funguje i takov\u00e1 zd\u00e1nliv\u00e1 mali\u010dkost, jako je p\u0159ehledn\u00e9<\/strong> a logick\u00e9 se\u0159azen\u00ed platebn\u00edch metod<\/strong> ve v\u00fdb\u011bru platby v e-shopu. Jak na to se m\u016f\u017eete do\u010d\u00edst v tomto \u010dl\u00e1nku<\/a>.<\/p>\n

V p\u0159\u00edpad\u011b jak\u00fdchkoliv nejasnost\u00ed \u010di pot\u00ed\u017e\u00ed p\u0159i integraci jsme v\u00e1m k dispozici ka\u017ed\u00fd v\u0161edn\u00ed den od 8 do 17 hodin<\/strong> na e-mailu in*******<\/span>@***<\/span>ay.cz<\/span>.<\/p>\n

D\u016fle\u017eit\u00e9 odkazy<\/h2>\n

Online dokumentace<\/strong>: https:\/\/doc.gopay.com\/cs\/<\/a><\/p>\n

SDK<\/strong>: https:\/\/github.com\/gopaycommunity<\/a><\/p>\n

Domovsk\u00e1 str\u00e1nka integrace<\/strong>: https:\/\/www.gopay.com\/cs\/integrace.html<\/a><\/p>\n

N\u00e1pov\u011bda pro integraci<\/strong>: https:\/\/help.gopay.com\/cs\/s\/hy<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Integrace platebn\u00ed br\u00e1ny je jedn\u00edm z nejd\u016fle\u017eit\u011bj\u0161\u00edch krok\u016f, kter\u00fd p\u0159ed spu\u0161t\u011bn\u00edm br\u00e1ny nen\u00ed radno podcenit. Spr\u00e1vn\u011b vylad\u011bn\u00e1 integrace v\u00e1m zajist\u00ed nejen hladk\u00fd pr\u016fb\u011bh objedn\u00e1vek, ale hlavn\u011b v\u00e1m u\u0161et\u0159\u00ed \u010das se spr\u00e1vou platebn\u00ed br\u00e1ny.<\/p>\n","protected":false},"author":11,"featured_media":5123,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[5],"tags":[],"coauthors":[11],"class_list":["post-5094","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-e-commerce-online-podnikani"],"acf":[],"yoast_head":"\n6 nej\u010dast\u011bj\u0161\u00edch chyb p\u0159i integraci platebn\u00ed br\u00e1ny. D\u011bl\u00e1te je taky? | GoPay blog<\/title>\n<meta name=\"description\" content=\"Integrace platebn\u00ed br\u00e1ny je jedn\u00edm z nejd\u016fle\u017eit\u011bj\u0161\u00edch krok\u016f, kter\u00fd p\u0159ed spu\u0161t\u011bn\u00edm br\u00e1ny nen\u00ed radno podcenit. Spr\u00e1vn\u011b vylad\u011bn\u00e1 integrace v\u00e1m zajist\u00ed hladk\u00fd pr\u016fb\u011bh objedn\u00e1vek a tak\u00e9 v\u00e1m u\u0161et\u0159\u00ed \u010das se spr\u00e1vou platebn\u00ed br\u00e1ny. Bohu\u017eel se dnes a denn\u011b setk\u00e1v\u00e1me s chybami, kter\u00e9 v\u00e1s o objedn\u00e1vky zbyte\u010dn\u011b p\u0159ipravuj\u00ed.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.gopay.com\/blog\/6-nejcastejsich-chyb-pri-integraci-platebni-brany-delate-je-taky\/\" \/>\n<meta property=\"og:locale\" content=\"cs_CZ\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"6 nej\u010dast\u011bj\u0161\u00edch chyb p\u0159i integraci platebn\u00ed br\u00e1ny. D\u011bl\u00e1te je taky? | GoPay blog\" \/>\n<meta property=\"og:description\" content=\"Integrace platebn\u00ed br\u00e1ny je jedn\u00edm z nejd\u016fle\u017eit\u011bj\u0161\u00edch krok\u016f, kter\u00fd p\u0159ed spu\u0161t\u011bn\u00edm br\u00e1ny nen\u00ed radno podcenit. 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