{"id":3551,"date":"2017-11-23T14:20:33","date_gmt":"2017-11-23T13:20:33","guid":{"rendered":"https:\/\/blog.gopay.com\/?p=3551"},"modified":"2023-08-30T13:19:58","modified_gmt":"2023-08-30T11:19:58","slug":"jak-ziskat-vic-objednavek-diky-platbam-pres-odkaz","status":"publish","type":"post","link":"https:\/\/www.gopay.com\/blog\/jak-ziskat-vic-objednavek-diky-platbam-pres-odkaz\/","title":{"rendered":"Jak funguj\u00ed platby p\u0159es odkaz?"},"content":{"rendered":"

Ob\u010das nen\u00ed \u017e\u00e1dn\u00fd med prokousat se objedn\u00e1vkou na e-shopu.<\/p>\n

O to hor\u0161\u00ed je, kdy\u017e se nepoda\u0159\u00ed zadat platbu napoprv\u00e9.<\/p>\n

Pak nezb\u00fdv\u00e1, ne\u017e objedn\u00e1vku proj\u00edt otrocky od za\u010d\u00e1tku.<\/p>\n

Existuje ale \u0159e\u0161en\u00ed, d\u00edky kter\u00e9mu m\u016f\u017eete platbu prov\u00e9st znovu, ani\u017e byste museli opakovat objedn\u00e1vku – platby p\u0159es odkaz.<\/p>\n

<\/p>\n\n

Co je platba p\u0159es odkaz?<\/h2>\n

Platba p\u0159es odkaz (neboli push platba) p\u0159edstavuje mo\u017enost, jak z\u00e1kazn\u00edci mohou platbu prov\u00e9st znovu, ani\u017e by museli podruh\u00e9 proch\u00e1zet objedn\u00e1vkov\u00fd proces.<\/p>\n

<\/span>Kdy chce z\u00e1kazn\u00edk platbu zad\u00e1vat znovu?<\/div>
 Z\u00e1kazn\u00edkovi se nepoda\u0159\u00ed napoprv\u00e9 zaplatit. Nezda\u0159il\u00e1 platba m\u016f\u017ee m\u00edt hodn\u011b p\u0159\u00ed\u010din. Mezi ty nej\u010dast\u011bj\u0161\u00ed pat\u0159\u00ed nedostatek finan\u010dn\u00edch prost\u0159edk\u016f na bankovn\u00edm \u00fa\u010dtu, n\u00edzk\u00e9 limity pro proveden\u00ed platby nebo nepovolen\u00e9 internetov\u00e9 transakce. <\/div><\/div>\n

Platby p\u0159es odkaz v\u00e1m tak\u00e9 pom\u016f\u017eou u\u0161et\u0159it v\u00e1\u0161 \u010das a nervy spojen\u00e9 s neproveden\u00edm z\u00e1kazn\u00edkovy platby. U\u017e nebudete muset ru\u010dn\u011b generovat nov\u00fd odkaz a \u010dekat, jestli se \u00fasp\u011b\u0161n\u011b sp\u00e1ruje s p\u016fvodn\u00ed objedn\u00e1vkou.<\/p>\n

Odpadne tak\u00e9 nadm\u011brn\u00e1 komunikace, kdy se na v\u00e1s z\u00e1kazn\u00edk obrac\u00ed s prosbou o proveden\u00ed nov\u00e9 platby, n\u00e1sledn\u00e9 zji\u0161\u0165ov\u00e1n\u00ed p\u0159\u00ed\u010diny neproveden\u00ed platby, p\u00e1rov\u00e1n\u00ed s objedn\u00e1vkou, apod.<\/p>\n

V kone\u010dn\u00e9m d\u016fsledku se v\u00e1m poda\u0159\u00ed udr\u017eet z\u00e1kazn\u00edky v objedn\u00e1vce a zamez\u00edte tak jejich odchodu z e-shopu.<\/p>\n

Jak platbu p\u0159es odkaz implementovat?<\/h2>\n

Princip push platby nen\u00ed z technick\u00e9ho hlediska implementace platebn\u00ed br\u00e1ny nijak odli\u0161n\u00fd od zalo\u017een\u00ed prvotn\u00ed platby<\/a> k objedn\u00e1vce. \u00dadaje o objedn\u00e1vce z\u00e1kazn\u00edka m\u00e1te k dispozici, nen\u00ed tedy d\u016fvod z\u00e1kazn\u00edka nutit objedn\u00e1vku vypl\u0148ovat znovu.<\/p>\n

Jak a kde push platbu nab\u00eddnout?<\/h2>\n

Jak tedy nejl\u00e9pe z\u00e1kazn\u00edk\u016fm platby p\u0159es odkaz nab\u00eddnout?<\/p>\n

Doporu\u010dujeme dv\u011b mo\u017enosti – mo\u017enost n\u00e1vratu z\u00e1kazn\u00edka zp\u011bt do administrace proveden\u00fdch objedn\u00e1vek nebo \u00faprava e-mailu o mo\u017enost op\u011btovn\u00e9ho zad\u00e1n\u00ed platby.<\/p>\n

Jednotliv\u00e9 metody si nyn\u00ed pop\u00ed\u0161eme n\u00ed\u017ee.<\/p>\n

Administrace objedn\u00e1vek<\/h3>\n

E-shopy umo\u017e\u0148uj\u00ed z\u00e1kazn\u00edk\u016fm n\u00e1vrat do e-shopu, kde si nap\u0159\u00edklad mohou prohl\u00ed\u017eet historii sv\u00fdch objedn\u00e1vek, m\u011bnit osobn\u00ed \u00fadaje, p\u0159\u00edpadn\u011b objedn\u00e1vku zopakovat. Takto z\u00e1kazn\u00edkovi umo\u017en\u00edte platbu zopakovat z administrace proveden\u00fdch objedn\u00e1vek.<\/p>\n

\"platba<\/p>\n

Je vhodn\u00e9 tuto funkci nab\u00eddnout i neregistrovan\u00fdm u\u017eivatel\u016fm, kte\u0159\u00ed se na e-shopu mohou identifikovat nap\u0159. \u010d\u00edslem ID objedn\u00e1vky v kombinaci s pou\u017eit\u00fdm e-mailem.<\/p>\n

Znovuproveden\u00ed platby a v\u00fdb\u011br platebn\u00ed metody by m\u011bl korespondovat s rozd\u011blen\u00edm platebn\u00edch metod p\u0159i standardn\u00edm procesu objedn\u00e1vky.<\/p>\n

Doporu\u010den\u00e9 tipy na rozd\u011blen\u00ed platebn\u00edch metod na e-shopu naleznete v na\u0161em \u010dl\u00e1nku \u201cJak spr\u00e1vn\u011b zobrazovat platebn\u00ed metody?<\/a>\u201d.<\/p>\n

E-mail<\/h3>\n

Dal\u0161\u00ed mo\u017enost\u00ed, jak nab\u00eddnout z\u00e1kazn\u00edkovi mo\u017enost platby p\u0159es odkaz, je v e-mailu s potvrzen\u00edm objedn\u00e1vky. V n\u011bm m\u016f\u017eete poslat odkaz na e-shop, kter\u00fd zajist\u00ed znovuproveden\u00ed platby.<\/p>\n

Do e-mailu m\u016f\u017eete napsat: \u201cJako platebn\u00ed mo\u017enost jste zvolil online platbu platebn\u00ed kartou. Pokud se platba nezda\u0159ila, m\u016f\u017eete platbu opakovat pomoc\u00ed tohoto odkazu: https:\/\/www.e-shop.cz\/platba-pres-odkaz\/order-id-788887\/<\/a><\/em>\u201d<\/p>\n

\"gopay<\/p>\n

A co se stane po kliknut\u00ed na uveden\u00fd odkaz? Na z\u00e1klad\u011b vyu\u017eit\u00ed parametr\u016f v odkazu dojde ze strany va\u0161eho e-shopu k identifikaci objedn\u00e1vky ve va\u0161em syst\u00e9mu. Z\u00e1kazn\u00edkovi se zobraz\u00ed v\u00fdb\u011br platebn\u00ed metody pro op\u011btovn\u00e9 zad\u00e1n\u00ed platby.<\/p>\n

Z\u00e1kazn\u00edka m\u016f\u017eete na mo\u017enost zopakov\u00e1n\u00ed platby upozornit u\u017e p\u0159i v\u00fdb\u011bru metody v ko\u0161\u00edku, jako nap\u0159\u00edklad na n\u00e1sleduj\u00edc\u00edm obr\u00e1zku:<\/p>\n

\"gopay<\/p>\n

Proces, kter\u00fd se odehr\u00e1v\u00e1 na pozad\u00ed, je shodn\u00fd s p\u016fvodn\u00edm po\u017eadavkem zalo\u017een\u00ed prvotn\u00ed platby. Ode\u0161le se po\u017eadavek zalo\u017een\u00ed platby na platebn\u00ed br\u00e1nu a z\u00e1kazn\u00edkovi se zobraz\u00ed platebn\u00ed br\u00e1na s vybranou platebn\u00ed metodou.<\/p>\n

\"platba<\/p>\n

Nezapome\u0148te kontrolovat zaplacen\u00e9 objedn\u00e1vky podle ID plateb<\/h2>\n

P\u0159i pou\u017eit\u00ed odkazu pro push platby ud\u011bl\u00e1te nejl\u00e9pe, kdy\u017e provedete dotaz na stav plateb evidovan\u00fdch k dan\u00e9 objedn\u00e1vce. Pokud evidujete platbu jako uhrazenou, znovuproveden\u00ed platby neumo\u017e\u0148ujte (vznikla by tak duplicitn\u00ed platba) a z\u00e1kazn\u00edkovi sd\u011blte, \u017ee objedn\u00e1vka je v po\u0159\u00e1dku zaplacen\u00e1.<\/p>\n

Pokud z\u00e1kazn\u00edkovi umo\u017en\u00edte prov\u00e9st platbu znovu k ji\u017e vytvo\u0159en\u00e9 objedn\u00e1vce, je ze strany va\u0161eho syst\u00e9mu nutn\u00e9 evidovat v\u0161echny platby vytvo\u0159en\u00e9 ke shodn\u00e9 objedn\u00e1vce, abyste zajistili spr\u00e1vn\u00fd p\u0159ehled o stavu uhrazenosti objedn\u00e1vky.<\/p>\n

\"platba<\/p>\n

<\/p>\n

Z\u00e1v\u011br<\/h2>\n

Funkce platby p\u0159es odkaz (neboli push platby) v\u00fdrazn\u011b zv\u00fd\u0161\u00ed komfort op\u011btovn\u00e9ho uhrazen\u00ed objedn\u00e1vky va\u0161im z\u00e1kazn\u00edk\u016fm a pom\u016f\u017ee zamezit odchodu z\u00e1kazn\u00edk\u016f z objedn\u00e1vkov\u00e9ho procesu. Spolu s t\u00edm v\u00e1m jako obchodn\u00edkovi u\u0161et\u0159\u00ed spoustu \u010dasu p\u0159i komunikaci se z\u00e1kazn\u00edkem, kter\u00fd chce platbu zadat znovu.<\/p>\n

\u00daprava zabere va\u0161im program\u00e1tor\u016fm jen chvilku \u010dasu, proto\u017ee mohou pou\u017e\u00edt st\u00e1vaj\u00edc\u00edch metod.<\/p>\n

Za n\u00e1s tedy rozhodn\u011b stoj\u00ed za to tuto funkci va\u0161im z\u00e1kazn\u00edk\u016fm nab\u00eddnout.<\/p>\n","protected":false},"excerpt":{"rendered":"

Ob\u010das nen\u00ed \u017e\u00e1dn\u00fd med prokousat se objedn\u00e1vkou na e-shopu. O to hor\u0161\u00ed je, kdy\u017e se nepoda\u0159\u00ed zadat platbu napoprv\u00e9. Pak nezb\u00fdv\u00e1, ne\u017e objedn\u00e1vku proj\u00edt otrocky od za\u010d\u00e1tku. Existuje ale \u0159e\u0161en\u00ed, d\u00edky kter\u00e9mu m\u016f\u017eete platbu prov\u00e9st znovu, ani\u017e byste museli opakovat objedn\u00e1vku – platby p\u0159es odkaz.<\/p>\n","protected":false},"author":11,"featured_media":3568,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[5],"tags":[],"coauthors":[11],"class_list":["post-3551","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-e-commerce-online-podnikani"],"acf":[],"yoast_head":"\nJak funguj\u00ed platby p\u0159es odkaz? | GoPay blog<\/title>\n<meta name=\"description\" content=\"Kdy\u017e se nepoda\u0159\u00ed v e-shopu napoprv\u00e9 zaplatit, je to p\u011bkn\u00e1 otrava. Mus\u00edte j\u00edt a objedn\u00e1vku proch\u00e1zet znovu. D\u00edky platb\u00e1m p\u0159es odkaz tento probl\u00e9m odpad\u00e1.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.gopay.com\/blog\/jak-ziskat-vic-objednavek-diky-platbam-pres-odkaz\/\" \/>\n<meta property=\"og:locale\" content=\"cs_CZ\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Jak z\u00edskat v\u00edc objedn\u00e1vek d\u00edky platb\u00e1m p\u0159es odkaz?\" \/>\n<meta property=\"og:description\" content=\"Kdy\u017e se nepoda\u0159\u00ed v e-shopu napoprv\u00e9 zaplatit, je to p\u011bkn\u00e1 otrava. Z\u00e1kazn\u00edci mus\u00ed objedn\u00e1vku proch\u00e1zet znovu. D\u00edky platb\u00e1m p\u0159es odkaz tento probl\u00e9m odpad\u00e1. Implementujte platby p\u0159es odkaz do sv\u00e9ho e-shopu a uleh\u010dete pr\u00e1ci sob\u011b i z\u00e1kazn\u00edk\u016fm.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.gopay.com\/blog\/jak-ziskat-vic-objednavek-diky-platbam-pres-odkaz\/\" \/>\n<meta property=\"og:site_name\" content=\"GoPay blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/gopay.cz\" \/>\n<meta property=\"article:published_time\" content=\"2017-11-23T13:20:33+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-08-30T11:19:58+00:00\" \/>\n<meta name=\"author\" content=\"Veronika Schreiberov\u00e1\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:title\" content=\"Jak z\u00edskat v\u00edc objedn\u00e1vek d\u00edky platb\u00e1m p\u0159es odkaz?\" \/>\n<meta name=\"twitter:description\" content=\"Kdy\u017e se nepoda\u0159\u00ed v e-shopu napoprv\u00e9 zaplatit, je to p\u011bkn\u00e1 otrava. Z\u00e1kazn\u00edci mus\u00ed objedn\u00e1vku proch\u00e1zet znovu. D\u00edky platb\u00e1m p\u0159es odkaz tento probl\u00e9m odpad\u00e1. 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